Suspension & Injury Policy

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While we love to see you every chance you get, we understand that sometimes life gets in the way!

You can request to put your payments on hold for up to eight weeks if you are injured, busier than usual or spending time out of town. (Note: This does not include the 2 week Christmas/NY period).

You MUST let us know two weeks in advance (via email) of your hold period and we will arrange to suspend your payments. We’ll need a start and finish date as we will automatically to restart your membership when your hold period is complete.

We can only put your membership on hold for a maximum of eight weeks. Anything more is considered a cancellation, which will be carried out in accordance with your contract.